In the new Plone Telegram group this won't be the case because so few of us will be in there, so response times will be horrible. I could be wrong, and I'd like to be proved wrong. Where are people hanging out for chat now? in IRC, Gitter, and Slack. If people want to get good response times, that's where they should go, and even then there are dead times, so I/we have been trying to get everyone to use the forum, where not only is there no expectation of immediate response time (an unreasonable expectation a lot of the time) but there is also a much greater probability of better answers. Add a new medium and it will dilute the audience even further and increase response times for everyone.