If you are using email which ends with '@hotmail.com'or '@outlook.com'. It means you are using personal account to connect to business service. That will be mismatch and this is the root cause of your error.
If you are using email which ends with '@hotmail.com'or '@outlook.com'. It means you are using personal account to connect to business service. That will be mismatch and this is the root cause of your error.